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ZEC $1,269 Google Cloud outage takes down Revolut, Lloyds, and HSBC
A power event in Google Cloud's London region disrupted Revolut services, including crypto trading, and hit several UK banks.
Key takeaways
- Crypto access went down. Revolut's status page listed crypto trading among the services that were down.
- 27 services affected. Revolut marked 27 services as partially unavailable or affected, including crypto access.
- Funds reported safe. Revolut said customer money and data remained safe throughout the incident.
What happened
Revolut, Lloyds, HSBC and Bank of Scotland all experienced outages after a disruption in Google Cloud's London-based data center. Google Cloud's status page placed the issue in the europe-west2 region, where engineering teams worked to fix elevated errors and intermittent network failures.
Revolut's status page showed the reach of the disruption. ATM withdrawals, identity verification, card payments, transfers, signing in, chat support, stocks and crypto trading were all down, along with other services.
Google said a power event caused the disruption and that the event itself was now mitigated. It apologised and suggested affected users could try to migrate impacted workloads to another available zone or region.
A later account put the start of the incident at 06:08 UTC, when Google's London-based europe-west2 region ran into technical problems. Revolut marked 27 services as partially unavailable or affected, including crypto access. The company later said its disrupted services had been restored.
Why it matters
The outage shows that owning a crypto asset and being able to reach it are separate things. Revolut offers crypto trading through a centralized platform, so customers depend on the company's systems to view balances and place orders. When those systems are unavailable, users can temporarily lose the tools they need to manage holdings.
Revolut stated that customers' money and data remained safe during the disruption. There is no verified evidence that the outage led to stolen cryptocurrency or lost customer balances.
The incident also points to shared infrastructure risk. Services run by separate companies can depend on the same cloud provider, so one regional problem can reach several firms at once.
Background
Cloud outages have disrupted crypto services before. In April 2025, an Amazon-related cloud outage caused major crypto exchanges to pause withdrawals and report disruptions.
What is still unclear
- Google Cloud said its engineering team was investigating the incident and would publish a detailed analysis after completing its investigation.
- Whether Revolut's crypto customers missed trades during the disruption has not been independently established.
Questions readers ask
Which banks and apps were affected by the Google Cloud outage?
Revolut, Lloyds, HSBC and Bank of Scotland all experienced outages after the disruption in Google Cloud's London-based data center.
Was crypto trading on Revolut affected?
Yes. Revolut's status page listed crypto trading among the services that were down, and the company later marked 27 services as partially unavailable or affected, including crypto access.
What caused the Google Cloud disruption?
Google said a power event caused the disruption and that the event itself was now mitigated.
Were customer funds lost in the Revolut outage?
Revolut stated that customers' money and data remained safe during the disruption, and there is no verified evidence of stolen cryptocurrency or lost balances.
